How do I sign up for automatic payments from credit or debit card?
  1. Visit our online payment portal
  2. Select "Registered User" or New "User"
    1. New users must follow the prompts to register their profile and follow the prompts to link their utility account to their profile.
  3. Select "Automatic Payments"
  4. Select "Enroll a Card"
  5. Follow the prompts to complete your enrollment


If your card is enrolled before the due date on your bill, your payment will be withdrawn the same month. If enrolled after the due date, your payment will be withdrawn the following month. Depending on your financial institution, you may see a $1 preauthorization hold to confirm the validity of your account. This preauthorization hold will drop off within 1 to 2 business days.

Show All Answers

1. How do I sign up for automatic payments from a bank account?
2. How do I sign up for automatic payments from credit or debit card?
3. How do I update my bank account information?
4. Will I be notified once my payment is withdrawn?
5. What if I don’t have an email address?
6. What will my bill look like?
7. If I have multiple utility accounts, do I have to register a card or bank account to each account?
8. Is there a fee if my payment gets returned?
9. Will I still be enrolled in automatic payments if my payment is returned?
10. What if I need to dispute my bill amount?
11. How do I stop automatic payments from my bank account?
12. How do I stop automatic payments from my credit or debit card?